Posted in News, June 26, 2017
On 20th June, Grape Solutions Plc. participated on one of Hungary’s most outstanding Chatbot event, the Chatbot Meetup, where almost 180 people came together to have a holistic impression on the usability scenarios of chatbot applications.
Grape Plc. delivered a case study on its chatbot solution, introducing Hungary FinTech market’s first chatbot application for the audience.
Application is really unique and tailor-made and is based on Microsoft Azure technology (Bot Framework, Cognitive Services and many more).
Audience could have a very good view and understanding on how chatbot application can drive effectiveness via native social media integration (Facebook Messenger, Viber and many more) along with getting familiar with potential Financial Services and other industries’ use cases and scenarios that can revolutionize customer interaction, transform customer relationship management and boost customer experience.